Skip to content

Index

As conversational AI evolves, real-time voice interactions are becoming essential in domains like customer support, healthcare, and virtual assistance. AG2 expands its capabilities by introducing RealtimeAgent, a powerful agent which enables seamless real-time communication through multiple adapters.

How RealtimeAgent Works#

RealtimeAgent acts as the central component for handling voice-based interactions. It integrates with various adapters, allowing developers to choose the best communication channel for their applications. The agent supports:

  • Real-Time Voice Interactions: Enables natural and immediate conversations with users.
  • Swarm Integration: Delegates complex tasks to AG2 Swarm teams during live interactions.
  • Developer-Friendly APIs: Provides straightforward integration for building real-time AI-driven experiences.

Available Communication Methods for RealtimeAgent#

1. Twilio Audio Adapter#

AG2’s TwilioAudioAdapter connects RealtimeAgent to Twilio’s telephony services, allowing seamless voice call handling with: - Telephony Support: Direct integration with phone networks via Twilio. - Scalability: Supports enterprise-level deployments for customer service applications. - Swarm Team Collaboration: Allows delegation of tasks to specialized AI agents during live calls.

🔗 Explore the Walk-through

2. WebSocket Audio Adapter#

For web-based applications, WebSocketAudioAdapter eliminates the need for external telephony services, offering: - Direct Browser Integration: Streams real-time audio via WebSockets. - Faster Setup: Avoids Twilio’s complex configuration and account verification. - Reduced Latency & Cost: Bypasses telephony platforms, minimizing dependency on external services.

🔗 Explore the Walk-through

3. WebRTC Integration#

For high-quality, peer-to-peer audio streaming, WebRTC integration provides: - Low-Latency Communication: Direct peer-to-peer audio streaming ensures real-time responsiveness. - Adaptive Audio Quality: Dynamically adjusts based on network conditions. - Secure & Widely Supported: Uses WebRTC encryption and works across all modern browsers.

🔗 Explore the Walk-through